Terms and Conditons
1. General Information
Bakery Palette is an online bakery shop offering cakes, cupcakes, chocolates, gift hampers, and other bakery items for delivery and pickup in Dwarka, Delhi.
2. Orders and Payments
All orders must be placed through our official website or authorized platforms.
Full payment must be made at the time of placing the order.
We accept major payment methods, including UPI, credit/debit cards, and net banking.
Prices are subject to change without prior notice.
3. Delivery & Pickup
We offer delivery across Dwarka and selected areas in Delhi.
Deliveries are made during our business hours. Delays due to weather, traffic, or unforeseen circumstances are not our responsibility.
Customers must provide accurate delivery details. We are not liable for failed deliveries due to incorrect information.
4. Cancellations & Refunds
Orders can be cancelled up to 24 hours before the scheduled delivery time.
Refunds are issued in accordance with our refund policy and may take 5-7 business days to process.
Custom or same-day orders are non-refundable.
5. Product Quality & Allergens
Our products are made with premium ingredients and under hygienic conditions.
Some products may contain or come into contact with common allergens such as nuts, dairy, gluten, etc.
Customers are responsible for checking ingredients before purchase.
6. Intellectual Property
All content, images, branding, and materials on the Bakery Palette website are the intellectual property of Bakery Palette and may not be used without written permission.
7. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how your information is collected and used.
8. Limitation of Liability
Bakery Palette is not liable for any direct or indirect damages arising from the use of our website, services, or products.
9. Governing Law
These Terms are governed by the laws of India. Any disputes arising shall be resolved under the jurisdiction of courts in Delhi.
10. Changes to Terms
We reserve the right to update these Terms at any time without prior notice. It is your responsibility to review this page periodically.
11. Contact Us
If you have any questions about these Terms, you can contact us at:
📧 Email: support@bakerypalette.com
📞 Phone: +91-XXXXXXXXXX
📍 Address: Dwarka, New Delhi, India